Shipping policy

Shipping Policy – Jemian Store

Order Processing

• Orders are processed within 2–5 business days.
• A tracking number will be provided once your order is shipped.

Delivery Times

• USA & Canada: 7–15 business days
• Europe: 7–20 business days
• International: 10–25 business days

(Delivery times may vary based on carrier delays and customs.)

Wrong Address

Customers are responsible for providing the correct address.

We cannot refund or reship orders sent to the wrong address.

Lost Packages

If tracking shows delivered but you didn’t receive your package, contact your local carrier first.

We are not responsible for stolen packages.